Do you ever feel like...

  • You're avoiding a hard conversation and hoping it just goes away?

  • You replay conversations in your head, wishing you'd said it better?

  • Giving feedback feels risky, so you sugarcoat it—or skip it altogether?

  • You keep putting off that 1:1 because you don't know how to start it?

  • You're scared of damaging trust or hurting someone’s feelings?

  • You're Googling “how to give constructive feedback” at 10 PM?

Can you imagine...

  • Finally saying what needs to be said—and walking away proud of how you said it?

  • Earning more respect and trust from your team and leadership?

  • Growing your career by mastering the conversations that most people avoid?

Ready to stop spiraling and start leading?

Master the 5 conversations that make or break your credibility.

Get the scripts, frameworks, and coaching tools you need to lead with clarity and confidence—even when it’s uncomfortable.

    1. Welcome to the Tough Conversations Course

      FREE PREVIEW
    2. How to practice these conversations with the Tough Conversations chatbot

    3. Why These Conversations Matter

    1. The Underperformance Conversation

    2. The CARE Framework

    3. Assignment: Addressing Underperformance

    1. The Difficult Feedback Conversation

    2. The STAR Framework

    3. Assignment: Delivering Difficult Feedback

    1. The "No" Conversation

    2. The Trade-Off Framework

    3. Assignment: Saying “No” Confidently

    1. The Career Expectations Conversation

    2. The GROW Framework

    3. Assignment: Managing Career Expectations

    1. The Boundary-Setting Conversation

    2. The Boundary Conversation Framework

    3. Assignment: Setting and Enforcing Boundaries

About this course

  • $49.00
  • 20 lessons
  • 5 Conversations
  • 5 Frameworks
  • Practice with a chatbot

Meet your instructor

Kelly Vaughn

Sr. Engineering Manager @ Zapier

I've spent my career bringing the human factor of engineering management to the forefront for leaders globally. As an experienced engineer and engineering leader, I have built and scaled engineering orgs of varying sizes and mentored dozens of engineering leaders in their careers.

I combine 20+ years of software engineering with my learnings from my clinical social work studies to turn technical engineers and engineering managers into impactful, influential leaders in their organization.

Build the confidence to handle any tough conversation